To access the Consumer Toolkit, you first need to register as a user.
To get started, you will need the subscriber's (the person whose name
is on the benefit package) member
ID. The member ID is
an assigned number unique to the subscriber. In most cases, the member
ID is the same as the subscriber's Social Security number. A few clients
have elected to assign a different number for their members; if this is
your case, use that assigned number.
Step 1 of 2:
Select the Register here link on the Consumer Toolkit home page.
Enter your First Name,Last Name, Date of Birth, and your Member ID in
the fields provided.
In the Member Type field, select Subscriber or Spouse.
Click the Find Member
button. A message confirming your information has been validated appears.
You may now complete Step 2 of the registration process.
Step 2 of 2:
Create a Username.
The username must be at least 6 characters, and can include letters and
numbers. Make it easy to remember! If you forget your username, you will
need to contact Customer Service.
Create a Password. The password must be between 8 and 25 characters.
Re-type the password in the Confirm
Choose your Secret Question.
If you should forget or lose your password, this will allow you to set
up a new one. You may select from the following:
is your mother's maiden name?
is your favorite pets name?
state were you born in?
is your favorite color?
Select theRegisterbutton. The registration
process is complete. You will see a message confirming the user
account was created.
Select the Click to Login link to sign
on to Consumer Toolkit.