Have you forgotten your password or just want to change it? You can create a new password by:
On the
Login screen, select theForgot/Change
Password?Click here link.
Enter your username in the Enter
your User Name field. If you do not remember your username, you
will not be able to change your password. Please contact Customer Service.
Select the Submit Username
button.
The secret question you selected when registering is displayed. Enter the answer in the Secret Answer
field. (If you do not remember the answer, you will not be able to change
your password. Please contact Customer Service.)
Enter the remaining information including a new
password. Remember, your password must be between
8 and 15 characters.All fields must be filled in or you will receive an error message.
Select the Validate Secret
Answer button.
The Password Changed
screen appears, confirming the change. Select the Please clickhere to go back to login pagelink to log in.