Re-enrollments

If you're a former member you can re-enroll yourself and family members into the plan. If you are eligible for re-enrollment you will see a Re-enroll button on the top of the Manage Enrollment screen.

  1. Select Re-enroll.The Enter/Update Re-enrollment Information screen appears.
  2. You can re-enroll your spouse by clicking the box in the Re-enroll Spouse field or you can add a spouse. See adding a spouse for more information.
  3. To re-enroll a dependent follow the Previous step. You can also add a dependent.
  4. Fill out the Re-enroll Contact Information section and select Continue. The Confirm Re-enrollment Information screen appears with the updated data. At the bottom of the screen is a box that displays the new premium cost and the amount to collect. If everything is correct, select Continue. If you need to make changes to your enrollment select Edit.
  5. The Manage Enrollment screen displays fields for payment. See working with payments for more information. enter the information and select Continue.
  6. The Manage Enrollment Agreement and Authorization screen appears. Review the four sections and check the acknowledgement box for each one (required). If you accept the terms and conditions select Pay. If you need to revise your information select Edit. To end the process and stop re-enrollment, select Cancel.

How to submit your queries or questions online

  1. At the bottom of the Payment Account Statement screen there is a statement about submitting your questions or queries. Select the click here link.
  2. The Privacy Act Statement window opens. After reading the statement, select the I have read the Privacy Act Statement button.
  3. Another window opens the Online Customer Service Inquiry Form screen. Enter all pertinent information and select Submit.
  4. A message appears confirming the inquiry was received. You will receive an email response acknowledging your submission.